Pub Talk

Small Bottle Shops Give Big on Customer Experience

The argument for choosing small, local beer specialty shops.

Small Bottle Shops Give Big on Customer Experience

I like going to Kensington Wine Market, Oak & Vine, Lacombe Park Spirits, 5 Vines, and other stores of that nature for my beer shopping. By “stores of that nature” I’m referring to bottle shops that don’t remind me of big box hardware, electronics, and appliance stores. Don’t get me wrong; I’m not knocking the big box-like purveyors of fine libations. They’re convenient, they’re ubiquitous, and sometimes you can get a pretty good deal. There’s even a couple near me that have decent staff that care about the stock they sell and the customers they sell it to. And therein lies the crux of the matter …

When I go in to one of the shops I mentioned in the first line of this post, it’s a completely different experience than when I walk into one of their big box competitors. What ought to be a quick in and out to grab a six-pack can easily turn into thirty minutes or more of chatting about the various beers in the store, new arrivals, relative merits of one brewery over another, opinions of what I tasted the week before, and talking about the local (Calgary) craft beer scene. Hell, I’ve even had beer mongers tell other customers in the store to ask my opinion about craft beer (not that I know much beyond what tastes good to me).

When I go in to one of the big box stores it seems just a little, I don’t know, clinical and antiseptic. Yes, I can still get craft beer, but what I don’t typically get is that interaction with someone that shares my fondness for craft beer. I don’t have the interaction with someone that actually gets the whole community and collaboration that is intrinsic to craft beer culture. I can get a six-pack or bomber of good, local IPA pretty much anywhere. But if I want to explore and chat, I will go out of my way to visit:

Kensington Wine Market

Oak & Vine

5 Vines

Lacombe Park Spirits

I’d encourage anyone that’s into craft beer, especially if you’re just getting into it, to take the time to visit the smaller, independent retailers. The attention to detail and level of service is really hard to beat. It’s worth the extra effort.

If there are other retailers that you think I should visit, please let me know via the comments.

You can check out more from Chris Walker on his blog Barley Hops Water Yeast and here on JUST BEER:

Why Take CAMRA Alberta Masterclasses?

Craft Beer & Classic Rock

Related Posts

Pub Talk

BREWERY TOUR: Phillips Brewing & Malting Company – Victoria, British Columbia

Sondra Baker, A.K.A. The Beer Maven, recently attended a brewery tour of Phillips Brewing & Malting. Follow Sondra to Victoria, British Columbia and learn all about the brewery that brings us some of our favourite west coast beers.

Pub Talk

What To Expect When You Go On A Brewery Tour With Calgary Brewery Tours

Visit your favourite local breweries with Calgary Brewery Tours for an education in craft beer like no other.

Pub Talk

Alberta (AB) Craft Breweries List: A Guide and Directory to Canadian Beers

This is your resource for all Alberta breweries listed by location! If you’re heading out for a beer in Alberta, Canada these are the local craft beer breweries you should check out.

Pub Talk

An Albertan Beer Legacy – A Tribute to Jamie Gordon: Flat Cap Stout by Tool Shed Brewing

Tool Shed’s Flat Cap Stout is a tribute to Jamie Gordon, the man who initiated the shift from craft bottling to beer cans. Find out how innovation, passion and creativity from one one person can fuel the shift of a whole industry.

Pub Talk

5 Cannabis-Infused Beers To Drink on 4/20

Calling all stoners, occasional weed smokers, or any beer-lover looking for a smoke-free high: Cannabis THC-infused beer is now a thing and these weed beers are the perfect drink to sip on to celebrate a pot-head’s favourite day; 4/20.